Chapter 2 of Indian Railways G&SR outlines rules applying generally to railway servants, focusing on duties, conduct, and safety responsibilities.​

Key Rules Overview

These rules emphasize rule knowledge, obedience, and proactive safety measures for all railway staff. They cover supply of rule books (GR 2.01), upkeep (GR 2.02), and mandatory familiarity with duties (GR 2.03).​

Duties and Conduct

Railway servants must assist in rule observance (GR 2.04), prevent trespass, theft, injury, or fire (GR 2.05), and obey all rules and superior orders promptly (GR 2.06). They should attend duties as scheduled (GR 2.07), avoid unauthorized absence (GR 2.08), and refrain from intoxicants while on duty or within 8 hours prior if train-related (GR 2.09).​

Safety Obligations (GR 2.11)

Every servant must ensure public safety, report issues affecting operations, and aid in accidents. On observing defective signals, obstructions, train faults, or unusual risks, take immediate action to prevent accidents and alert the nearest Station Master.​

Professional Behavior

Staff must wear prescribed uniform, remain courteous, avoid illegal gratifications, provide accurate public assistance, and share name/designation when asked (GR 2.10).​